Producer (Property & Casualty)

Position Summary

Title:  Producer (Commercial, Personal, or Financial)

Location:  Headquarters – Clarence          

Department:  Sales

Reports to: Producer (Property & Casualty)

FLSA Status:  Exempt

The Producer is responsible for securing business that enables the agency to prosper and grow by acquiring new customers, retaining current customers, and cross-selling new policies to existing customers of the agency. The Producer acts as a consultant for businesses and families, evaluating needs and recommending the most appropriate means of meeting those needs.

Essential Responsibilities:

Sales & Marketing

  • Assisting in the development of the sales objectives.
    • Meets the forecasted premium volume and commission growth goals as established with Sales Manager.
  • Developing marketing strategies to promote new insurance contracts, along with upselling and cross selling of existing clients.
  • Building and maintaining influential relationships within the community, with prospects, and existing customers including;
    • Placing an emphasis on in person relationship building.
    • Developing and maintaining relationships with prospective clients for all insurance and risk management activities and facilitating increase in sales for existing clients.
    • Requests referrals from existing client base and respond to the referrals quickly and effectively.
    • Participating in community activities, service organizations, and networking groups.
  • Maintaining a cordial and effective relationship with clients, co-workers, carriers, vendors and other business contacts.
  • Interacting with others effectively by utilizing good communication skills, cooperating purposefully and providing information and guidance, as needed, to achieve the business goals of the agency.


  • Identifying clients’ insurance needs, gaps in coverage, and loss exposures (insurable and uninsurable)
  • Designing insurance programs and recommending insurance coverage to meet customer needs
  • Pre-qualifying insurance prospects for insurability and quality of risk.
  • Obtaining accurate information from the prospects; including completing applications, supplemental questionnaires, risk surveys, property/risk inspections, and other related documentation in order to provide complete, comprehensive submissions.
  • Meeting agency standards for account receivables.
  • Reviewing client’s insurance programs annually and make recommendations.
  • Participating in continuing education and keeping informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance.


  • Setting priorities and managing workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities.
  • Maintaining a concern for timeliness, accuracy, and thoroughness when interacting with clients, agencies, and company team members to minimize potential for error or omissions claims.
  • Accurately documenting client paper and electronic files with coverage discussions, quotes, declinations, and coverages changed or declined.

Other Responsibilities/Duties:

  • Other duties as assigned by Management.

Certifications/Licenses Required

  • Brokers’ License required
  • Valid Driver’s License

Qualifications, Skills and Abilities Required:

  • Bachelor’s Degree in business or related field preferred with a minimum of 3 years insurance experience sales or;
  • High School Diploma or general education degree (GED) with a minimum of 7 years insurance sales experience.
  • Courteous and effective relationship building skills with clients, co-workers, carriers and other business contacts.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Ability to utilize AMS360 or similar management systems, Microsoft Word, Excel, PowerPoint, Outlook and Carrier Rating Systems.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit; use hand and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.

Emerling Floss Murphy & Associates (EFM) was established in July 2020, as the result of a merge of three prosperous Western New York insurance agencies combining to take their services to the next level.  This newly merged company brings a combined total of over 200 years of experience serving in the industry and over $50 million in yearly premium volume from commercial and individual accounts.

Emerling Floss Murphy & Associates are also proud members of the EMS Group, which is an independent insurance agency formed in 1995 with the purpose of expanding resources, and competitive advantages even further.  Other members of this group include Stahlka Agency, Inc., and McMahon Agency, Inc.

EFM partners with highly respected insurance companies which are carefully selected group of financially sound and reputable in the industry.

With that, EFM possesses a strong philosophy in business – success comes from outstanding service to our clients.  EFM is here to help their clients see protection and prosperity through quality insurance, reasonable prices, and a partnership that will help them see success.

If you decide to join the EFM team, we hope you embrace this philosophy and enjoy being a part of a very special, locally owned company in Western New York.

Emerling Floss Murphy & Associates is Proud to be an Equal Opportunity Employer M/F/V/D Committed to Affirmative Action.