About Leona Maponga

Personal Lines Account Manager

Leona Maponga joined EFM&A in August 2023 as a Personal Lines Account Manager. 

Leona graduated from Bryant & Stratton College and is PC & BR Licensed.

Before joining EFM&A, Leona worked for AAA since 2018. She began in dispatch and then was promoted to the insurance department after obtaining PC & BR through Bryant & Stratton College.

Leona was born in Zimbabwe and is the oldest of six siblings. She loves her big family activities and loves a broad genre of music. Before working in the insurance industry, she worked as a Nursing Assistant from 2010-2018, including work in Hospice Care.

She looks forward to assisting clients by providing quality care and attention.

Leona grew up in Amherst, NY, and currently resides in Tonawanda.

Professional Highlights:

  • Nursing Assistant from 2010-2018
  • Used to work in Hospice Care
  • Worked in Transitional Care (from Hospital to rehab before home)
  • CPR Certified from 2010-2021
  • PC & BR Licensed since 2019
  • Specializes in Personal Lines CSR, retention and new business

Personal Highlights:

  • Loves Music (Most if not all genres)
  • Loves big family activities
  • Likes Fishing and Hiking
  • Loves binge watching
  • Born in Zimbabwe
  • Oldest of six children